Our fully featured digital retailing tool provides real-time communication with the customer throughout the buying process. Skilled retail specialists provide customers with a guided shopping experience at any point during the buying process. In minutes, car buyers can calculate payments, get real-time offers for lease and finance, value their trade, apply rebates and incentives, accessories, finance and insurance packages, and submit a full credit application to the store’s RouteOne or Dealertrack instance.
Delight consumers and accelerate revenue growth by offering a complete online car buying experience from your website and Facebook. Introducing Gubagoo Virtual Retailing, the industry's first digital retailing solution designed around messaging and live video interaction.
Our goal is to make buying a car on the store website as easy as possible for your customers. So when car shoppers have any questions during the buying process, our team of skilled virtual retail specialists are available 24/7/365 to coach, manage and support buyer concerns through chat, text and live video. Your customers will be happy, and your conversion rates will skyrocket.
All the steps required to sell a car can now be done online. The customer only has to come in to sign, and pick up their new car! The process is intuitive to follow and includes:
Gubagoo Virtual Retailing supports a flexible approach to online retailing that makes it easy to:
Get real-time alerts every time there is a car buying engagement or repeat customer back on the site. Re-engage and re-target consumers with a new deal whether they are online, offline, onsite or offsite in real-time through Facebook Messenger, SMS, email, video streaming, click to call, or live chat.
Re-engage your incomplete deals with updated offers and incentives.
Filter your incomplete deals and re-target the entire group with new OEM rebates, an improved payment plan, and/or cash discounts.
Get notified when consumers view your latest deal.
Take customer engagement to the next level. In one click, you can continue the chat conversation in an audio call or live video. Walk your buyer through the buying process, discuss deal details, or help them with their questions.
GLive is an omni-channel platform that’s designed to help you improve consumer engagement, conversion and experience. Use GLive to engage with your customers, monitor active and incomplete deals, and send new offers. Get unprecedented insight into team and store performance. Access all of your Gubagoo apps and services from your desktop or mobile device.