Chat Program

Chat Overview

Communicate with website visitors at their convenience with a Subaru certified chat tool. Certified chat tools provide an innovative and user-friendly solution to help potential customers quickly and easily get the information and support they need to make an informed decision. Overall, certified chat tools allow your store to successfully convert leads into sales and provide a better buying experience. Learn more or enroll in a certified chat solution below.

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*Note: Subaru retailers can enroll in one of the solutions listed on this page, regardless of their certified website provider enrollment. Certified website providers may also offer a similar service for their enrolled retailers within this tool category. To review your website provider’s offerings, please visit their dedicated landing page.


Turn more digital shoppers into dealership revenue with ActivEngage. Designed by car retailers, for car retailers, ActivEngage Solutions directly impact your dealership’s sales by driving more motivated, ready-to-buy customers to your store. With our multi-channel messaging platform, vast integrations and conversation enhancements, and unmatched sales and fixed ops results, our services are proven to raise your bottom line.

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CarNow's powerful Real-Time Retail platform is transforming the way dealerships engage with customers across the nation. Using our industry-leading dealer retailing system, deliver exceptional customer experiences, streamline operations, and increase revenue with the solutions needed to seamlessly manage the car-buying journey from beginning to end.

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CarChat24 is the original, the very first automotive specific 24/7 chat provider. CarChat24 has enjoyed years of recognition as the go-to chat provider for aggressive retailers who want to dominate competitors through adding solds, fixed ops business, shopper support and CSI. CarChat24 has received numerous awards surrounding best software, best analytics and best results from A/B split tested user interfaces, triggers, scripted answers and deal- making tools for the operator. CarChat24’s assisted shopping brings digital retailing forward with a fully human, in-house staff. CarChat24 is best in class across all channels whether it be chat, text, video or social media.

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Dealer Inspire

Built on unprecedented technologies and industry-leading design, the connected Dealer Inspire ecosystem of products and services future-proofs stores by powering faster, easier, and more confident car shopping journeys from search to signature.

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Edmunds CarCode connects you to shoppers via website chat, text, Facebook Messenger and Google Business Messages on a single, easy-to-use platform — from any device. It’s built for integration with other Edmunds products, giving you and customers a more streamlined experience. Upgrade to our managed services and our trained agents will respond quickly when you’re busy or away.

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Gubagoo connects dealers to customers through our award-winning conversational platform in an instant. Our fully managed, omni-channel live messaging service connects you to your customers anytime and anywhere through live chat, text, video, Messenger, and more! We convert your online chats into high quality leads and appointments 24/7, 365.

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Podium is an interaction platform for auto retailers. From getting found online to winning repeat business, Podium powers every step. It’s the simplest way to collect reviews, message website visitors, gather insights, and talk to customers in real-time through text.

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